Find quick answers about CYSM Shapers, from product details to order process, for an easy and hassle-free shopping experience.
Most Frequently Asked Questions
How Can I Know My Size?
You can easily determine your garment’s ideal size using the Size Chart that our website has displayed for each type of material. The size charts have been tested on over 500 users; giving you the most accurate way of determining the right size for you.
We do advise taking into consideration the garment’s level of compression. A high-compression item in a size “Medium” will not feel the same as a low-compression item in the same size.
What Happens If My Shaper Doesn't Fit?
Please contact us using our Contact Info where you can send us a message We’re here to help you find the perfect item for your needs!
How Can I Pay For My Orders?
We accept payments via Visa, MasterCard, Amex, Dinners, Paypal, and Apple Pay.
Can I Change Or Cancel My Order?
Yes, you can change or cancel your order at any time before the order has been shipped. If the order has been shipped, you will no longer be able to cancel/change the order. But we will gladly Exchange Your Order!
How Can I Track The Shipment Of My Order?
Orders are usually shipped within 24 hours (on normal business days). Once a shipping label has been created, you will be sent an automatic email containing your order’s tracking number.
Please allow up to 5 hours for that tracking number to arrive at the post office or UPS facility for its first scan.
You can also contact us using our Contact Info by email or by phone, and we will be happy to assist you in tracking your order. If you already have a tracking number you use our Tracking Site.
